Plumbing Jobs in Crossville TN
Crest Plumbing Is Hiring
Crest Plumbing runs residential service across the Upper Cumberland, and Crossville is one of our busiest markets — Fairfield Glade, Lake Tansi, the Highway 127 corridor, and the lake communities all sit inside our route. We’d rather hire the plumber who already lives in Cumberland County than the one who has to drive in from somewhere else.
Clear Payscale
8AM - 4PM M-F
Tools + Truck
Real Career Path
Two roles open right now for Crossville-area plumbers
Both positions cover residential service in Crossville, Fairfield Glade, and the surrounding Cumberland County communities. Both finish the day at home. Neither asks you to commute to Cookeville every morning. Read each description carefully — the right candidate for either role will recognize themselves in it.
Lead Service Plumber
You’ll handle residential service across Cumberland County: tankless conversions for Fairfield Glade retirees, slab leak detection in older lake homes, water heater calls along Highway 127, drain cleaning, sewer cam inspections, gas line work, and whole-home plumbing assessments for the steady stream of homes changing hands here. You hold the license. You make the call on the right repair. You represent Crest in homes where people are trusting us with something that matters. No commercial work. No driving across three counties. No overnight travel. Routes wrap in Cumberland County so you go home when the day is done.
SCHEDULE – Monday–Friday 40 hours per week · limited on-call rotation
⇒ View Full Position Details
Customer Service Representative
Pick up the phone, return texts, work the online form — and take care of the homeowner on the other end. You’ll quote arrival windows that we’ll actually hit, schedule jobs in Housecall Pro, dispatch the right tech to the right call, and follow up after every job to confirm the customer is happy. Office work is detail work: invoicing, job notes, customer records, review requests. We answer every call with a real human voice — that’s the standard. The role is remote, so a Crossville-based rep is just as welcome as a Cookeville one.
PAY – Starting at $18/hr + $5 per every diagnostic call scheduled.
FLEXIBLE – Work from home, Answer calls when they come in, 40 hrs per week
BENEFITS – 401k match, health insurance, + self-improvement opportunity
HAPPY – Looking for bubbly and friendly people to make people feel loved + important.
⇒ View Full Position Details
A note from Jeff
“I keep getting calls from Crossville that I can’t always answer same-day from Cookeville, and that’s not the standard I want to run on. The right answer is putting a Crest plumber in Cumberland County who can be at a Fairfield Glade slab leak in twenty minutes instead of an hour. If you’re a licensed plumber who lives out here, who knows the neighborhoods, and who’s tired of driving to Knoxville or Nashville to work for somebody who doesn’t know your name — read what we offer. The pay is honest. The work stays local. The values are the ones I’d want from a boss if I worked somewhere else.”— Jeff, Owner · Crest Plumbing · Cookeville, TN
What Crest Plumbing offers and what it doesn’t
Job listings tend to read the same. Here’s the specific stuff a plumber actually weighs when deciding whether to switch shops.
Cumberland County routes — your truck doesn't leave the area
Every job assigned to the Crossville lead plumber sits inside Cumberland County and the closest pieces of Cumberland’s neighbors. Fairfield Glade, Lake Tansi, Lake View Estates, Crab Orchard, Pleasant Hill, and Crossville proper make up the daily route. No driving to Sparta and back twice a week. No Putnam County dispatch unless you ask for it. You build relationships with homeowners you’ll see again, and you log fewer windshield miles than any plumber working Knoxville or Nashville.
Pay published — what you see is what gets offered
The starting numbers for both Crossville roles sit on the role pages — not buried behind “competitive DOE” or “we’ll discuss in the interview.” Crest publishes pay because it’s the honest thing to do, and because every plumber I know has wasted hours interviewing somewhere only to find out the pay was 30% under what they needed. The range is real. Your placement inside it depends on license, experience, and what you bring on day one — and we’ll tell you exactly where you land before you ever say yes.
Truck, tools, uniforms — Crest covers the working setup
A new Ford Transit High Roof van, Milwaukee power tools, professional Crest uniforms, and the parts inventory needed to handle Cumberland County residential calls — all on us. You bring your hand tools, your license, and the work ethic. The deal goes both ways: we equip you to look and work like a pro, and you keep the truck and tools the same way. Anybody who pulls up in a Crest van is representing the whole company, and that includes how clean the truck is on a Tuesday afternoon.
Residential only — no commercial production grind
Crest serves homeowners. That’s the whole business. We don’t chase commercial GC contracts, we don’t bid new construction subdivisions, and we don’t send techs out to a job site at 6am to install thirty water closets in a row. Residential service is diagnostic work — every call is different, every customer is in their own home, and the person doing the job has to think and communicate as much as they have to wrench. Plumbers wired for production volume usually don’t love it here. Plumbers who like solving problems and talking to people thrive.
Flat-rate pricing — no commission anxiety on the truck
The customer gets a flat price before we touch anything. That’s the model. Techs don’t have a daily upsell quota and don’t get pressured to invent work that isn’t there. If the diagnosis turns out to be a $90 cartridge replacement instead of a $400 faucet swap, you recommend the cartridge and you don’t get a single side-eye from me about it. Honest work builds the kind of reputation that fills the schedule next month — that’s the long math, and Crest is built around it.
You talk to Jeff directly — no layered management
Crest is a small shop on purpose, growing on purpose. There’s no regional manager between you and the owner, no policy that has to clear three desks, no corporate office in another state setting your pay grade. Questions, problems, and ideas land with the person who can actually do something about them. That gets harder as a company gets bigger, but the commitment to keeping it that way is part of how I want to run this thing for the long haul.
A day at Crest Plumbing
(What You Actually Do as a Tech)
Residential plumbing in Crossville is varied, diagnostic, and homeowner-facing. Two days never look the same. Plumbers who do well here genuinely like figuring out problems, explaining things in plain language, and finishing work they’re proud of. This is what a normal Tuesday runs like.
Morning dispatch —first job planned the day before
Tomorrow’s calls land in Housecall Pro by the end of today. You leave home knowing your first three stops, what each customer described, and the parts you need on the truck. No 7am scramble, no figuring out which Fairfield Glade gate code to call about, and no driving thirty miles past your second job to get to your first.
Real residential calls — no two alike
Slab leak detection on a 1990s Glade ranch. A tankless conversion for a retiree who’s tired of running out of hot water. Hard-water filtration for a Lake Tansi family. Sewer cam down a yard line off Highway 127. Drain cleaning, gas line repair, water line replacement, kitchen and bath fixture work — the full residential menu. You diagnose, you quote the flat rate, and you do the repair the right way the first time.
Flat-rate quote before any work starts
You diagnose, then you give the homeowner one number. That number is the price — no clock running, no surprises on the invoice, no game. If the right repair turns out to be smaller than what got called in, you say so and you charge accordingly. Crest’s reputation is built on the customer hearing the truth, and the truth is what we want our techs to be the ones telling.
Job documented, truck restocked
After every job: close it in Housecall Pro, note any follow-up the homeowner needs, photograph the finished work, and pull replacement parts from inventory before you roll. The records protect the customer, support our warranty, and make next year easier when somebody calls about a fix you did in March. We document because it matters, not because it’s busywork.
End of day — back home in Crossville
Routes finish where you started. You park the van, you go home, and you’re done. We carry an on-call rotation for genuine after-hours emergencies — burst pipe at 11pm in February kind of stuff — but the day-to-day schedule is built around normal working hours by design. Family dinners aren’t a perk. They’re the baseline.
Prefer to call directly?
(931) 239-4345
Ask for Jeff — he answers
“The person I want working at Crest is the one who reads this page and thinks — yeah, that’s the kind of place I want to work. Not someone I had to convince.”— Jeff, Owner, Crest Plumbing
Why plumbers in Crossville pick Crest over a franchise
The owner is on the phone
Jeff picks up. Decisions about pay, equipment, and how the company runs come from him directly — not from a regional manager who’s never been to Crossville and reports to a corporate VP in another state. When something needs to get fixed, the person who can fix it hears about it.
You grow as Crest grows
Crest is early. The plumbers who come in now and live the values get to grow into roles that don’t exist yet — lead tech, service manager, eventually territory ownership. A franchise can’t offer that. A 500-truck operation can’t offer that. A small shop building deliberately can.
No upsell quota
Most franchise shops live and die by daily upsell numbers because their math demands it. Crest’s math works on flat-rate pricing and customer trust. You diagnose honestly, you recommend the right repair, and nobody calls you into a meeting because your average ticket dropped on Wednesday.
Residential service
In-home work for actual homeowners — not commercial production, not new-build subdivisions, not industrial. Plumbers who like the diagnostic side of the trade and don’t mind explaining things to a worried customer find their fit here. Plumbers chasing volume should look elsewhere — Crest will be honest with you about that on the phone.
Cumberland County rep
Crossville is small enough that the work you do today shows up in a Fairfield Glade Facebook group by the weekend. Crest’s name in this community gets built one job at a time, by every tech in a Crest van. That’s accountability you can feel — and it’s also the thing that makes the schedule fill up next month.
Built on clear values
Faithful in the little things. Built to last generations. Honest even when it’s hard. These aren’t a poster in the break room — they’re how we price jobs, how we talk to customers, and how we treat the people on the trucks. If they sound like a fit, the rest is easy.
Plumbing Jobs @ Crest Plumbing FAQ — Crossville, TN
Is Crest Plumbing hiring plumbers in Crossville, TN?
Yes. Crest Plumbing has two open positions tied to the Crossville market: a licensed lead plumber to run the Cumberland County route and a remote customer service representative. Both roles are residential. The lead position requires a Tennessee Limited License Plumber (LLP) credential. Crest provides the truck, tools, and structured support around continuing education and license maintenance. Apply at crestplumbingtn.com/careers/apply or call Jeff directly at (931) 239-4345.
Do I have to live in Crossville to apply?
For the lead plumber role we strongly prefer a candidate who lives in Cumberland County or close enough that the daily commute isn’t a problem — Fairfield Glade, Lake Tansi, Crossville proper, Pleasant Hill, Crab Orchard, or Cumberland’s edge of Roane and Bledsoe County all work. The whole point of the Crossville route is faster local response, and that breaks if the tech is starting from Cookeville every morning. The CSR role is fully remote, so anywhere with reliable internet works.
What does Crest pay plumbers in Crossville?
The lead plumber position starts at $40/hr plus 10% commission on sales above the benchmark. The CSR role starts at $18/hr plus $5 per diagnostic call scheduled. Both numbers are posted publicly because we’d rather you know before you apply than waste time on a phone screen. Where you land at or above starting depends on license level, prior service experience, and what you demonstrate on the ride-along. We’ll tell you the exact number before you accept — never after.
Does Crest provide a truck and tools?
Yes. The Crossville lead plumber gets a brand-new Ford Transit High Roof van outfitted with Milwaukee power tools, residential parts inventory, and Crest-branded uniforms. You bring your personal hand tools and your skills. The expectation runs both ways: we provide a professional, well-maintained working setup, and you keep it that way. Every Crest van on the road is a rolling reflection of how we run things — and that includes the one parked in your driveway.
How does the hiring process work?
Submit the short form on this page or the role page — your contact info, license status, a sentence or two on what you’re looking for. Jeff reads every application himself and gets back within one business day. From there it’s a phone conversation, a half-day ride-along with our existing lead tech so you can see how we work and we can see how you work, a quick reference check, and a written offer with pay and benefits spelled out. No multi-week corporate interview loop, no panel rounds.
Ready to work at Crest Plumbing in Crossville?