Plumbing Jobs in Sparta TN
Crest Plumbing Is Hiring
Crest Plumbing serves the whole Upper Cumberland out of our Cookeville shop, and Sparta sits right in the middle of our route. We’re hiring two positions: a licensed lead plumber and a customer service representative. Up front — neither role is Sparta-only. The lead plumber will work jobs across White County, Putnam County, Cumberland County, and the surrounding towns. If you live in Sparta and you’re tired of driving to Nashville or Knoxville for trade work, this is a chance to do the work close to home with a shop that’s planted here for the long haul.
Clear Payscale
8AM - 4PM M-F
Tools + Truck
Real Career Path
Two roles open at Crest Plumbing right now
Both positions sit inside our Upper Cumberland operation. A Sparta-based plumber is genuinely useful to us because of where it lands geographically — but the work itself moves across the region. Read the descriptions honestly. If a regional route is a problem, this isn’t the right shop for you, and that’s better to know on day zero than month three.
Lead Service Plumber
You’ll handle residential plumbing service across the Upper Cumberland — Sparta and White County, Cookeville and Putnam County, Crossville and Cumberland County, plus the smaller towns inside our service radius (Smithville, Livingston, Monterey, McMinnville, and points between). Daily route mix depends on where the calls land. Some weeks you’ll spend more time in the Calfkiller River side of White County; other weeks you’ll be running back-to-back jobs out the I-40 corridor. The work itself is the full residential menu: water heaters, drain cleaning, leak detection, gas lines, sewer cam, repipes, fixture work, water filtration installs, whole-home assessments.
SCHEDULE – Monday–Friday 40 hours per week · limited on-call rotation
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Customer Service Representative — Remote
Answer the phones. Respond to texts and online forms. Quote arrival windows we’ll actually hit, schedule the work in Housecall Pro, and dispatch the right tech to the right call. After every job, you’ll close the loop with the homeowner — confirm they’re happy, ask for the review, get the invoice out. The CSR role is fully remote, which means a Sparta-based rep with a quiet room and reliable internet works just as well as a Cookeville one. The voice on the other end of the phone is half the reason customers choose Crest. The right person for this role gets that.
PAY – Starting at $18/hr + $5 per every diagnostic call scheduled.
FLEXIBLE – Work from home, Answer calls when they come in, 40 hrs per week
BENEFITS – 401k match, health insurance, + self-improvement opportunity
HAPPY – Looking for bubbly and friendly people to make people feel loved + important.
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A note from Jeff
“I keep getting calls from Crossville that I can’t always answer same-day from Cookeville, and that’s not the standard I want to run on. The right answer is putting a Crest plumber in Cumberland County who can be at a Fairfield Glade slab leak in twenty minutes instead of an hour. If you’re a licensed plumber who lives out here, who knows the neighborhoods, and who’s tired of driving to Knoxville or Nashville to work for somebody who doesn’t know your name — read what we offer. The pay is honest. The work stays local. The values are the ones I’d want from a boss if I worked somewhere else.”— Jeff, Owner · Crest Plumbing · Cookeville, TN
What Crest Plumbing offers and what it doesn’t
Most plumbing job listings sound interchangeable. The points below are the ones that matter to a tradesman deciding whether Crest is worth a phone call.
Regional route, not interstate trucking
The Upper Cumberland route covers a real geographic area — but it’s still a region, not a state. The lead plumber’s longest typical drive is around 45 minutes, and most days the route is tighter than that. We’re not asking you to chase work into Nashville suburbs or Chattanooga overflow. You stay inside the Crest service area, you finish the day at home, and the windshield miles add up to less than what most White County tradesmen log driving to a commercial job somewhere else.
Pay you can read before you apply
$40/hr starting on the lead plumber side, $18/hr starting for the CSR — both figures live on this page and on the role pages because we’d rather you knew before you put a resume together. Hidden pay is usually a sign of something worse hiding underneath. We tell you the number, and we tell you exactly where you’ll land in the range — license, prior service experience, demonstrated ability — before any offer goes in writing.
Working setup provided — you bring the skills
Crest issues the van — a brand-new Ford Transit High Roof — Milwaukee power tools, the residential parts inventory you need to handle a normal week, and uniforms that don’t make you look like you’re working out of your truck bed. You bring personal hand tools, your license, and the work ethic. The deal cuts both ways: we set you up to look professional on a Cumberland County driveway, and you keep the truck and tools in the kind of shape that reflects well on the company name on the side of it.
Residential service, not commercial volume
Crest works for homeowners. We don’t bid commercial GC contracts, we don’t run new-construction subdivision rough-in, and we don’t dispatch trucks to industrial sites. Residential service is the diagnostic side of the trade — every call is different, every customer is somebody dealing with a problem in their own home, and the plumber has to think and talk as much as they wrench. Production-pace techs typically aren’t happy here. Plumbers who like figuring things out and explaining them to a homeowner usually thrive.
Flat-rate pricing — no commission anxiety on the truck
The customer gets one price before any work starts, and the tech doesn’t carry an upsell quota or a commission gun to their head. If the right repair turns out to be a $90 part instead of a $400 swap-out, you recommend the part and you don’t catch grief from anybody about it. Crest’s growth comes from honest reputation in a small region, not from squeezing margin out of homeowners who don’t know better. That’s the long math, and the model works.
A real boss, not a reporting chain
Crest is small enough — and intentionally staying that way for a while longer — that the owner is the person you actually deal with. No regional manager. No corporate office in another state setting your benefits package. No policy that has to clear three desks before anybody can act. Issues land with Jeff directly, and Jeff has the authority to fix them. That changes if and when the company gets bigger, but the commitment to keeping it that way as long as possible is part of the design.
A day at Crest Plumbing
(What You Actually Do as a Tech)
Residential plumbing across the Upper Cumberland is varied work. Two days are never identical — Sparta on Monday morning, Cookeville Monday afternoon, Crossville on Tuesday. Plumbers who do well at Crest like the variety, like solving problems, and like talking to homeowners. Here’s what a normal Wednesday looks like.
Morning dispatch —first job planned the day before
Tomorrow’s calls are in Housecall Pro by the time you’re done with today’s. You leave home in the morning knowing your stops, the customer notes, the parts you should have on the truck, and a route that runs in a logical sequence. No 7am scramble. No bouncing across two counties because dispatch didn’t think it through. The schedule is built so the day works.
A real cross-section of residential work
A leak detection in a 1980s ranch off Bockman Way. A water heater swap for a family in Algood. A drain cleaning in Crossville. A whole-home filtration install for a White County couple who finally got tired of the well water taste. The week’s mix shifts with the calls. The thing that stays constant is the kind of work — diagnostic, residential, in homes where the customer is paying attention to whether you wear shoe covers and whether you explain things in plain language.
Flat-rate quote before any wrenches turn
The customer gets one number before you start the work. That number is the deal — no clock running, no surprise line items, no time-and-materials game. When the diagnosis turns out to mean a smaller fix than the homeowner expected, you say so and you bill the smaller number. The reputation Crest built in this part of Tennessee runs on that exact behavior, and we want techs who already think that way.
Documented job, restocked truck
After every call: close it in Housecall Pro, photograph the work, note any follow-up the customer needs, and pull replacement parts off the truck so the next call doesn’t catch you short. The records keep our warranty work honest, protect the customer, and make it possible to grow without losing the plot. We document because it matters to the people we serve, not because it’s busywork on top of the actual job.
End of day — back home in Sparta
The route wraps where you started. Park the van, walk inside, you’re done. We carry a light on-call rotation for genuine after-hours emergencies — frozen pipe at midnight, sewer backup on a Saturday — but the day-to-day schedule is built to give you your evenings back. Family dinners aren’t a benefit on the offer letter. They’re the standard.
Prefer to call directly?
(931) 239-4345
Ask for Jeff — he answers
“The person I want working at Crest is the one who reads this page and thinks — yeah, that’s the kind of place I want to work. Not someone I had to convince.”— Jeff, Owner, Crest Plumbing
Why Sparta plumbers go with Crest over a franchise
The owner picks up
Jeff is the person on the other end of the phone — for customers and for crew. Pay decisions, equipment choices, route planning, the direction the company moves — that’s all him, not a regional manager three states away. Issues you bring up land with the only person who can act on them, and they get acted on.
Get in early, grow with it
Crest is in the building phase. The lead plumbers who join in the first chapter and prove out the values get paths into roles that don’t exist on the org chart yet — territory leads, service managers, even routes they can run as their own. A franchise can’t structure that. A small shop building deliberately can, and Crest is.
No upsell quota
Most franchise outfits run on daily upsell numbers because their margin model demands it. Crest runs on flat pricing and customer trust. You diagnose, you quote, you do the right work — and nobody pulls you into the shop on Friday because your average ticket dropped on Tuesday. The pressure that ruins the trade for honest plumbers isn’t here.
Residential service work
In-home jobs for actual homeowners — not commercial production lines, not new-build rough-in, not industrial. Plumbers who like the diagnostic side of the trade and don’t mind taking ten minutes to explain something to a worried customer fit here. Plumbers chasing pure ticket count or production numbers won’t, and we’ll be straight with you about that on the first phone call.
Real reputation in the region
The Upper Cumberland is a connected community. The work you do in Sparta on Tuesday gets talked about in Cookeville on Thursday and Crossville by the weekend. Crest’s name is built one job at a time, by every tech in a Crest van. That kind of accountability is real, and it’s also why the schedule keeps filling up six months out.
Values you can point to
Faithful in the little things. Built to last generations. Honest even when it’s hard. These aren’t slogans on the break-room wall — they show up in how we price jobs, how we hire, how we talk to customers, and how we treat the people on the trucks. Either they sound like home, or they don’t. If they do, the rest takes care of itself.
Plumbing Jobs @ Crest Plumbing FAQ — Sparta TN
Is Crest Plumbing hiring plumbers in Sparta, TN?
Yes. Crest currently has two open roles that a Sparta-based candidate is a good fit for — a licensed lead plumber and a remote customer service representative. Important to know up front: the lead plumber position is a regional Upper Cumberland route, not a Sparta-only job. The truck moves through White, Putnam, Cumberland, and surrounding counties depending on where the calls are. That said, a Sparta plumber adds genuine value because of the location. Apply at crestplumbingtn.com/careers/apply or call Jeff at (931) 239-4345.
Will most of my work actually be in Sparta?
Honest answer — no. Sparta is one market inside the Upper Cumberland route, not the whole route. A typical week might run 30–40% of jobs in White County and the rest spread across Cookeville, Algood, Crossville, Smithville, Livingston, and the smaller towns inside our service radius. We’d rather tell you that now than have you read it on a job offer. If you’re hoping for a fifteen-minute commute to every call, this isn’t that role. If a regional service area sounds like a fair trade for honest pay, no upsell pressure, and a shop you’d be proud to work for — keep reading.
What does the lead plumber position pay?
$40/hr starting plus 10% commission on sales over benchmark. The CSR position starts at $18/hr plus $5 for every diagnostic call scheduled. Both numbers are public on this page on purpose — Crest doesn’t hide pay, and the candidates who appreciate that tend to be the ones who fit best. Where you actually land depends on license level, prior residential service experience, and what shows up on the half-day ride-along we run before any offer.
Does Crest provide a truck and tools?
Yes. The lead plumber role comes with a brand-new Ford Transit High Roof van, Milwaukee power tools, residential parts inventory, and Crest-branded uniforms. You bring your personal hand tools and the experience to use them. The expectation cuts both ways — Crest provides a professional working setup, and the tech keeps it that way. Every Crest van is a moving billboard for the company name on the side, and that includes the one parked in your driveway in Sparta.
How does the hiring process work?
Submit the short application form on this page or the role page — name, contact info, license status, a sentence about what you’re looking for. Jeff reads every one personally and gets back inside one business day. From there: phone conversation about the role and what you actually want, half-day ride-along with the existing lead tech (you see how we work, we see how you work), reference check for licensed candidates, and a written offer with pay and benefits spelled out before you decide anything. No multi-week corporate interview process, no panel rounds, no jumping through hoops.
Ready to work at Crest Plumbing in Sparta?